Program Safety Guide
Location: Haverhill
Posted on: June 23, 2025
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Job Description:
Location: Haverhill, MA - Outpatient Haverhill Program Schedule:
Monday- Friday Hours: 5:30am-2pm Pay Rate : $18.15/hour Benefits:
401k with company contribution Tuition reimbursement Discounts on
wide array of services/entertainment Health, dental, vision
insurance Paid time off The Program Safety Guide is responsible
for: Promoting and maintaining a safe pro-social environment for
clients who come to the program daily to receive their medication.
This includes, but is not limited to: greeting clients, customer
service, monitoring for client and staff safety, and communicating
with clients in a trauma sensitive manner that guides clients in
and out of the program orderly. Effectively managing crowd control
and monitoring for safety and alertness both in the common areas of
the program, including the parking lot. Using de-escalation and
trauma informed strategies to manage conflict among clients and
visitors in the program and utilize staff support as needed.
Qualifications Qualifications: High school diploma or GED required.
Prior experience working in customer service, security, and/or with
individuals with substance use disorders. Computer experience and
familiarity with Windows 2000, Microsoft Outlook and Microsoft Word
required. *CA *CB HVR122
Keywords: , Arlington , Program Safety Guide, Customer Service & Call Center , Haverhill, Massachusetts
