Professional Services Consultant
Company: Salary.com
Location: Waltham
Posted on: February 16, 2026
|
|
|
Job Description:
Job Description Job Description Professional Services Consultant
Are you a driven compensation professional looking to expand your
career within an innovative, fast-growing company? Would you be
excited to evolve your skills and knowledge about the field of
compensation management? Salary.com is looking to add an energetic,
self-motivated Professional Services Consultant to our Professional
Services team! We are the leading consumer and enterprise resource
for compensation data, software, consulting, and education. For
over 25 years, we have not only helped people understand their
worth – we've also helped organizations attract and retain top
talent by enabling smarter pay decisions. Today, Salary.com serves
more than 8,000 customers and millions of consumers each year by
connecting them with critical pay, benefits, and career data,
technology, and resources. We are recognized by leading industry
analysts as having the most innovative software platform in our
space. About the Role As a Salary.com Professional Services
Consultant , you will perform product implementations for new
customers as well as support existing customers in the use of the
CompAnalyst software. This is a consultative role focused on
providing system-related solutions that ensure the success of our
customers. Requires detail orientation, creativity with a
solutions-oriented customer-success focus, project management
capabilities, systems comprehrension, and the ability to use
Microsoft Excel in managing large data sets. This position is
located out of our Headquarters office located in Waltham, MA.
Career pathing & growth opportunities Base Salary Range:
$70,000-$80,000 plus quarterly bonus potential A Day in the Life
On-board new customers, identify and implement creative solutions
to non-standard customer requirements. Responsible for maintaining
client relationships post-implementation through ongoing service.
Provide ongoing product support to our customers, and support their
internal compensation projects. Develop rapport and credibility
with Clients and Internal Partners. Document client business
processes and software system configurations. Conduct meetings
between Salary.com representatives and customer contacts.
Collaborate with Product Management and Technology teams to develop
solutions for customers. Facilitate user acceptance testing.
Achieve the goals, milestones, and deliverables agreed to with your
customers. Develop standard processes and procedures to scale
recurring initiatives. Diagnose and solve technical issues related
to the software application. Ensure client satisfaction and
product/service adoption. About You Intrinsic self-starter and
problem solver Bachelor's Degree or demonstrated relevant
experience 0 - 2 years in customer-facing consultative role Ability
to collaborate across multiple functions in serving the needs of
customers Strong customer service, communication, and writing
skills Understanding of how relational databases function
Experience as a Compensation Analyst a plus Salary.com Perks 10
paid holidays and generous paid vacation time Cell phone
reimbursement Robust benefit plan including Medical, Dental,
Vision, Life, Disability coverage 401K with 6% Company match Free
on-site lunch, snacks, and drinks We are an equal opportunity
employer and do not discriminate on the basis of race, religion,
color, national origin, sex, sexual orientation, age, veteran
status, disability, gender identity, genetic information, or other
legally protected characteristic. We are committed to providing
reasonable accommodation for applicants with disabilities. Perfect
your Pay. Inspire an Impact. Drive a Difference. At Salary.com, we
know your worth - Apply today to explore opportunities to join our
team!
Keywords: Salary.com, Arlington , Professional Services Consultant, Customer Service & Call Center , Waltham, Massachusetts
