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Senior Systems Services Support Analyst - 1811250

Company: FIDELITY INVESTMENTS
Location: Merrimack, New Hampshire
Posted on: September 14, 2018

Job Description:

Duties: Provides end to end provisioning, deployment, and coordination

for system buildout. Gathers requirements from developers and project

coordinators to setup infrastructure components in all environments from

development through production. Documents and implements load balancing

configurations for cloud and BAU. Provisions and prepares hardware on

proprietary internal cloud, virtual, and physical servers.

Primary Responsibilities:

• Prepares configuration for application middleware and

application deployment.

• Develops and implements new standard SSL certificates for

applications.

• Coordinates application buildout with onshore and offshore

partners to ensure on time delivery.

• Provides Level 3 support and triages escalations from operations

team.

• Resolves hardware and software integration issues by interfacing

with database administration, software development, network support

personnel, and vendors to coordinate solutions.

• Performs Operating System patching and migration, package

installation and configuration changes under tickets.

• Evaluates and participates in implementation of new systems and

automation initiatives.

• Defines and recommends process improvement initiatives.

• Participates in the development of tools used to facilitate

operational procedures.

• Creates contingency plans covering key areas of vulnerability

within the system.

• Coordinates systems installation and configuration of systems

installation and infrastructure changes.

• Responsible for the maintenance of system diagrams and

operational procedures.

• Troubleshoots and tunes performance within the platform space.

• Establishes project plans for projects of moderate scope.

• Works on multiple projects concurrently.

Requirements: Bachelor’s degree (or foreign education equivalent) in

Computer Science, Engineering, Information Technology, Information

Systems, Mathematics, Physics, or a closely related field and three (3)

years of experience in the job offered or three (3) years of experience

providing application and server support within a Linux environment,

including infrastructure and administration; Or, alternatively, a

Master’s degree (or foreign education equivalent) in Computer Science,

Engineering, Information Technology, Information Systems, Mathematics,

Physics, or a closely related field and one (1) year of experience in

the job offered or one (1) year of experience providing application and

server support within a Linux environment, including infrastructure and

administration. Candidate must also possess: Demonstrated Expertise

("DE") implementing a platform in Pivotal Cloud Foundry, utilizing

Concourse CI/CD pipeline creation technology; DE performing cloud

service engineering, including build, deploy, scaling, and triage on

AWS, PCF, and Azure Cloud platforms; DE performing infrastructure

provisioning using Dandy and FidCloud C2C; release management and

engineering processes, using uDeploy and Concourse; configuration

management using iConfig/SpringCloud Config; and systems integration; DE

in BAU and cloud load balancing design, configuration, troubleshooting,

and validation through F5 and AVI devices, creation through NDA, AVI,

and NSX load balancing for cloud solutions.

To apply visit, https://jobs.fidelity.com and search for 1811250.

Keywords: FIDELITY INVESTMENTS, Arlington , Senior Systems Services Support Analyst - 1811250, Finance , Merrimack, New Hampshire, Massachusetts


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