Branch Manager, Boston Metro Area, Dorchester, MA
Company: Santander Holdings USA Inc
Location: Arlington
Posted on: February 13, 2021
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Job Description:
Branch Manager, Boston Metro Area, Dorchester, MA - 2100508
Santander is one of the largest banks in the world, and one of the
top banks in the United States based on deposits. With a principal
presence in the northeast U.S., Santander's retail division serves
nearly 2 million customers and more than 5% of small businesses in
the US. The Branch Manager is responsible for the administration of
sales, service, operational efficiency, risk applications, internal
control and HR management activities to meet bank objectives for
the branch. Incumbents develop a culture within the branch in which
quality and continuous improvement on all performance
accountabilities are understood and utilized by all team members.
Ensures the team is focused on the acquisition of new business and
personal relationships and the retention and expansion of existing
relationships. Responsibilities Implements strategies to reduce
overhead, and is responsible for managing branch P & L. Directs the
development, implementation and use of productive sales strategies
and techniques, generating additional bank business through any
mean or channel provided by the Company. Focuses on increasing Bank
products and services, sales and number of clients, by executing
customized strategies related to people and client management.
Coaches and motivates branch team members. Participates in branch
functions and community activities to promote the organization's
image and growth, ensuring that the Company maintains a strong
local presence. Delivers exceptional customer service and
coaches/motivates team to deepen existing customer relationships
and acquire new customers. Manages performance of all branch staff.
Responsible for the hiring, retention, motivation, and success of
branch colleagues across all job families within the branch.
Qualifications Bachelor's Degree in Business Management or
equivalent field, or equivalent work experience 3-5 years of
experience Consultative, team-oriented sales personality with
outstanding personal customer skills Demonstrates the ability to
generate sales excitement and acts as a coach and mentor to the
staff Proficient in Microsoft Word and Excel with ability to
operate a variety of office equipment Excellent verbal and written
communication skills Sound risk decision making skills and strong
operational proficiency Meets compliance and audit requirements
Demonstrated supervisory abilities to provide constructive and
positive feedback and manage performance Establishes and maintains
effective working relationships Ability to manage, supervise,
instruct and coach Ability to meet deadlines Ability to make
independent decisions and utilize sound judgment Advanced knowledge
of all Retail and Small business products and services and fluency
in business acumen and in SME credit Highly motivated and
competitive with proven leadership quality and very goal driven
Understands all appropriate policies and procedures and process
that impact work activities At Santander, we value and respect
differences in our workforce and strive to increase the diversity
of our teams. We actively encourage everyone to apply . Job : Sales
Management Primary Location : Massachusetts-Dorchester-2 Morrissey
Boulevard - 00388 - Dorchester-Columbia Park-Branch - Branch Other
Locations : United States Organization : Consumer & Business
Banking (1001) Schedule : Full-time Job Posting : Feb 3, 2021,
4:50:47 PM
Keywords: Santander Holdings USA Inc, Arlington , Branch Manager, Boston Metro Area, Dorchester, MA, Hospitality & Tourism , Arlington, Massachusetts
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