Deposit Operations Specialist

Company: LEADER BANK
Location: Arlington
Posted on: January 8, 2021

Job Description:

We are an entrepreneurial company approaching banking differently and with a focus on customer service and convenient products. In its 18th year of operations, Leader Bank exceeded $1.6 Billion in assets, 300 employees, and annual mortgage originations of $2.5 Billion.The Deposit Operations Specialist will be responsible for supporting the Deposit Operations Department and Branch Personnel over the telephone. The hours are Monday - Friday 8:30 AM - 5:00 PM. One day until 6:00 PM and an alternate Saturdays 8:30 AM - 2:00 PM.Primary Responsibilities Include:

• Assist branch personnel and customers with questions and issues regarding:o Online bankingo Bill paymento ATM/Debit Cardso Review return mailo Process eAlertso Assist customers with inquiries and issues related to deposit accounts, electronic banking products, both retail and business products.o ACH origination processing and complianceAdditional Responsibilities Include:
  • Monitor money market and savings account for excessive activity per Regulation D.
  • Review ATM/Debit Card applications and open the accounts.
  • Responds and assists with all branch/customer inquiries and issues, including year-end tax reporting. Relays to branches customer-related issues.
  • Review dormant/Inactive accounts daily.
  • Research and process insufficient items, non-posted items and returned deposited items.
  • Performs any other duties as may be assigned from time to time by management.
  • Process research requests, levies and subpoenas.Requirements Include:
    • Bachelor's degree
    • Excellent verbal and written communication skills
    • Ability to operate a personal computer with a strong knowledge of MS office
    • Ability to work independently, take initiative and complete tasks with deadlines.Leader Bank offers an excellent compensation and benefits package including: 401k plan with company match, medical, dental and vision insurance, flexible spending accounts. Leader Bank, N. A. is an Equal Opportunity and Affirmative Action employer. Leader Bank, N. A. does not discriminate on any protected class.

Keywords: LEADER BANK, Arlington , Deposit Operations Specialist, Other , Arlington, Massachusetts