Scheduling Coordinator
Company: Home Instead
Location: Arlington
Posted on: June 24, 2022
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Job Description:
Full-Time position. We are looking for an out-going,
detail-oriented, energetic person who has what it takes to help
with our growing needs. The Scheduler will perform a variety of
duties in the coordination of scheduling service for
Clients/CAREGivers. Excellent organizational and communication
skills required. Candidate must have strong computer skills and
most importantly a positive attitude. The candidate needs to enjoy
working in a fast-paced environment, have high level customer
service skills and be an excellent multi-tasker.Other position
requirements:Complete a criminal background check, driving check
and drug screenMust have the ability to work independently,
maintain confidentiality of information and meet deadlinesCreate
and maintain client and CAREGiver schedules with an emphasis on
creating high-quality matches and the development of extraordinary
relationshipsAvailability to be on-call for scheduling and client
care issues on some evenings and weekendsAnswer incoming calls in a
friendly, professional and knowledgeable mannerMonitor, mediate and
log all client and CAREGiver activity utilizing the Clear Care
operating software.Must have strong and effective interpersonal
skills as well as sound judgement and good decision making
skillsAbility to handle multiple tasks and prioritize quickly in a
fast moving small businessMust demonstrate excellent oral and
written communication skills, be able to communicate with
compassion and listen effectively for long periods of time on the
telephoneRecognize and capture opportunities to increase service
hours in scenarios to enhance and/or increase quality careFollow up
with client and CAREGiver issues to ensure their problems are
resolvedParticipate as needed in all CAREGiver meetingsMust present
a professional appearance and demeanorMust have strong computer
skills and be proficient in Microsoft Office SuitePrevious
scheduling experience, use of ClearCare software, and/or CNA/HHA
experience a plusBenefits:401(k)401 (k) matchingPaid Time offBonus
Pay
Health Insurance
To Apply:
Keywords: Home Instead, Arlington , Scheduling Coordinator, Other , Arlington, Massachusetts
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