FT Support Specialist (Work From Home)

Company: Nash
Location: Arlington
Posted on: March 16, 2023

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / Competitive compensation / Health, dental, & vision insurance / PTO / Home office stipend - As a Support Specialist you'll: Be an expert on Nash's product and assist customers in getting the most value out of the platform; Respond to incoming customer inquiries with a smile on your face via phone, chat, email, and other channels within a specified SLA time; Troubleshoot live delivery issues and manage them all the way through to the finish line, documenting as you go; Process refunds; Take an active role in continuously improving Nash's best practices and SOPs; Escalate issues as needed...Hiring Fast > >

Keywords: Nash, Arlington , FT Support Specialist (Work From Home), Other , Arlington, Massachusetts

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